Kentucky · Moving company damage or loss

Moving company damage or loss in Kentucky small claims

Mover damaged or lost your belongings? Recover in small claims.

When a moving company damages furniture, breaks valuables, or loses boxes during a move, small claims court is often the most practical way to recover the cost of the damaged or missing items. Your claim rests on proving what the mover contracted to transport, what was damaged or lost, and its value. The moving contract and a careful inventory of what was missing or broken at delivery are your most important evidence.

In Kentucky, small-claims cases are heard in the Small Claims Division of the District Court and you can sue for up to $2,500 (exclusive of interest and costs).

Good to know: Kentucky small claims is the Small Claims Division of the District Court, which sits in each county. There is no jury (KRS 24A.230). Cases are filed with the Circuit Court Clerk in the county.

Moving company damage or loss: steps that matter

1. Keep your moving contract, estimate, and bill of lading, and note any inventory forms the mover provided.
2. Document all damage immediately at delivery — photos, a written list, and the mover's own delivery receipt if they made one.
3. File a formal written claim with the moving company first, noting their deadline for response (often specified in your contract).
4. If the company does not resolve the claim, send a demand letter stating the total amount sought and keep proof you sent it.
5. File in the court for the county where the moving company is located or where delivery occurred.

Filing your Small Claims Complaint (AOC-175) in Kentucky

1. Complete the Small Claims Complaint (AOC-175). Fill out the AOC-175 with the correct name and address of the person or business you are suing and an explanation of the dispute. The clerk cannot fill it out or give legal advice.
2. File in the correct county (or e-file). File with the Circuit Court Clerk in the county where the defendant lives or does business (contract disputes have exceptions). You can also e-file at ehelp.kycourts.net.
3. Pay the filing fee. Pay the filing fee when you file. By KRS 24A.270 it equals the District Court fee for claims of $500 or less.
4. Clerk issues the summons and serves the defendant. The clerk issues the Small Claims Summons (AOC-180) and serves the defendant with the complaint. Tell the clerk whether you want certified mail or sheriff service.
5. Confirm service and appear at the hearing. Check with the clerk that the defendant was served, then appear at the hearing date listed on the summons with your evidence and witnesses.

Filing fees: The filing fee is set by statute to equal the District Court fee for claims of $500 or less (KRS 24A.270); the official handbook confirms a fee is charged but does not state the dollar amount, so verify it with the clerk. Certified-mail or sheriff service costs are paid separately.

Deadline that applies to your moving company damage or loss

A moving company claim can be framed as a contract claim (the mover was paid to transport goods safely and did not) or as a property damage claim (the mover damaged or lost your property). The applicable statute of limitations may depend on which theory you use; some states also have specific carrier liability rules. Confirm which deadline applies to your situation with the court.

Written contract: 15 years (Kentucky Small Claims Handbook (P-6))

Answering a lawsuit: No written answer is required. The defendant is summoned to appear at the hearing, set 20 to 40 days after service; failing to appear can result in a default judgment.

Serving the defendant: After filing, the Circuit Court Clerk issues the summons (AOC-180) and serves the defendant with the complaint. You choose the method: certified mail (return receipt, postage prepaid to the clerk) or personal service by the Sheriff (fee paid to the Sheriff).

Appeals: Either party may appeal to Circuit Court within 10 days of the judgment being entered (KRS 24A.340), then file a Statement of Appeal within 30 days. The Circuit Court reviews only whether the law was applied correctly; no new evidence is allowed.

All Kentucky small-claims deadlines

The table below lists the filing deadlines Small Claims Division of the District Court applies by claim category. Confirm the exact rule that applies to your moving company damage or loss claim with your court before relying on any figure.

Kentucky small-claims forms for your moving company damage or loss case

These forms are published by the Small Claims Division of the District Court. Download and complete them before filing.

• Small Claims Complaint (AOC-175): The initiating document; the plaintiff completes this to start a small claims case. Confirmed AOC-175, Doc. Code COM, Rev. 4-26.
• Small Claims Summons (AOC-180): Issued by the clerk and served on the defendant; states the date, time, and location of the hearing. Confirmed AOC-180, Doc. Code SC, Rev. 4-26.
• Small Claims Counter-Claim (AOC-185): Used by a defendant who believes the plaintiff owes them money or property related to the same dispute.
• Small Claims Settlement Agreement (AOC-199): Used when plaintiff and defendant resolve the dispute before the hearing; filed with the clerk and, if approved by the judge, becomes legally enforceable. Confirmed AOC-199, Doc. Code ASET, Rev. 5-24.

This page is general information, not legal advice, and CaseBySelf is not a law firm. Rules, fees, and deadlines change and vary by court: verify with the specific court where you file. Source: Kentucky Court of Justice: Small Claims Handbook (P-6). Last reviewed 2026-06-24.